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EXPLAIN ABOUT THE BUSINESS MODEL OF TRENDYOL (Turkish TRENDYOL website) for CRM material :

1.value proposition: defines how a company’s product or service fulfills the needs of customers.

2.revenue model: describes how the firm will earn revenue, produce profits, and produce a superior return on invested capital

3.market opportunity: refers to the company’s intended market space and the overall potential financial opportunities available to the firm in that market space.

4.competitive environment : refers to the other companies operating in the same market space selling similar products.

5.competitive advantage: achieved by a firm when it can produce a superior product and/or bring the product to market at a lower price than most, or all, of its competitors.

6.market strategy: the plan you put together that details exactly how you intend to enter a new market and attract new customers.

B) WHICH KIND OF CRM PROMOTIONS AND ADVERTISING DOES TRENDYOL DO?

(PLEASE ELABORATE)

More precisely and concisely, it can be in two pages a Word document.

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