Summarize case study 9 in 5-6 paragraphs. Go through the case in its entirety before summarizing and responding.

Do all three questions:

1. What impact do you think recyclable plastic lids and straws will have on the sustainability goals of Starbucks?


2. Is Starbucks unique in being able to provide a high level of benefits and college tuition reimbursement to their employees?

3. Do you think Starbucks has grown because of their mission to put people ahead of profits or because of innovative ideas like online ordering and global roasteries?